1. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years old.
  • You will use the website only for lawful purposes.
  • You will not engage in fraudulent or harmful activities.
  • You will provide accurate information when making purchases or creating accounts.

We reserve the right to deny service or terminate accounts at our discretion.

2. Product Information

We make every effort to display accurate product descriptions, colors, sizes, and images.
However:

  • Handcrafted items may have minor variations in color, texture, or design.
  • Actual products may slightly differ due to screen settings, lighting, or artisanal nature.

These variations do not qualify as defects.

3. Pricing & Payment

  • All prices on our website are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • We reserve the right to update product prices at any time without prior notice.
  • Payment must be made through accepted payment methods displayed at checkout.
  • Orders are processed only after full payment is received.

4. Order Confirmation & Cancellation

  • After placing an order, you will receive an email/SMS confirmation.
  • We reserve the right to cancel orders due to product unavailability, pricing errors, or suspicious activity.
  • Customers may cancel orders before shipping. Once shipped, cancellation is not allowed.

Refer to our Refund & Return Policy for details.

5. Shipping & Delivery

  • We offer Free Shipping across India.
  • Delivery timelines may vary based on location or courier delays.
  • We are not responsible for delays caused by courier partners, weather, or unforeseen circumstances.

You agree to provide complete and accurate delivery information.

For detailed shipping terms, refer to our Shipping Policy.

6. Returns, Replacements & Refunds

Our return and refund conditions are governed by the Refund & Return Policy.
By purchasing from our website, you agree to the terms mentioned in that policy.

7. Intellectual Property Rights

All content on ecomrambussiness.com, including:

  • Images
  • Product photos
  • Text and descriptions
  • Logos
  • Designs
  • Graphics
  • Website layout and structure

…are the exclusive property of ECOMRAM BUSINESS OPC PVT LTD.

You may not copy, reproduce, modify, distribute, or use any content without our written permission.

8. Prohibited Activities

You agree NOT to:

  • Misuse the website for illegal purposes
  • Attempt to hack, disrupt, or damage the website
  • Use automated tools (bots, crawlers) without permission
  • Upload viruses or malicious codes
  • Misrepresent your identity
  • Copy or steal content or product designs

Violation may result in account suspension or legal action.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their:

  • Content
  • Privacy practices
  • Policies or actions

Accessing third-party links is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, ECOMRAM BUSINESS OPC PVT LTD is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages caused by misuse of the website
  • Issues caused by shipping delays, courier errors, or product variations

Your use of the website is at your own risk.

11. Indemnification

You agree to indemnify and hold ECOMRAM BUSINESS OPC PVT LTD harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms & Conditions
  • Infringement of rights of others

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

13. Modification of Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes means you accept the updated terms.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts located in [Insert City/State], India.

15. Contact Information

For questions or concerns regarding these Terms & Conditions:

ECOMRAM BUSINESS OPC PVT LTD
Website: ecomrambussiness.com