Your privacy is important to us. This Privacy Policy explains how ECOMRAM BUSINESS OPC PVT LTD (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website ecomrambussiness.com.

By accessing or using our website, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

Provided by you during:

  • Account creation
  • Order placement
  • Contacting customer support
  • Subscribing to newsletters

This may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party gateways)

Note: We do not store your full credit/debit card information.

B. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and tracking data

This helps us improve user experience and website performance.

C. Payment Information

Payments on our website are processed through secure and authorized payment gateways.
We do not access or store your confidential banking information.

2. How We Use Your Information

We use the collected information for:

  • Processing and delivering orders
  • Providing customer support
  • Sending order updates and notifications
  • Improving website functionality and user experience
  • Sending promotional offers (only with your consent)
  • Preventing fraud and ensuring transaction security
  • Fulfilling legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Recognize returning users
  • Improve browsing experience
  • Store cart and session information
  • Analyze website traffic and performance

You can disable cookies from your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

However, we may share your information with:

A. Service Providers

Such as:

  • Courier and logistics partners
  • Payment gateway companies
  • Website hosting/email providers
  • Analytics platforms

These partners are required to protect your data.

B. Legal Compliance

We may disclose data if required by:

  • Law enforcement
  • Court orders
  • Government authorities

C. Business Transfers

If we merge, acquire, or transfer business assets, your data may be part of that transition.

5. Data Security

We use industry-standard security measures to protect your data such as:

  • SSL encryption
  • Secure servers
  • Firewalls
  • Limited access to personal information
  • Regular monitoring

However, no digital transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data (where legally allowed)
  • Opt out of marketing communications
  • Disable cookies

To request any of these actions, contact us through our support channels.

7. Third-Party Websites

Our website may contain links to third-party sites.
We are not responsible for:

  • Their content
  • Their privacy practices
  • Their policies

You must review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect data from children under the age of 18.
If you believe a child has provided personal information, please contact us for immediate removal.

9. Changes to This Privacy Policy

We may update this Policy from time to time.
Changes will be reflected on this page with an updated Effective Date.
Continued use of our website means you accept the updated policy.

10. Contact Information

For any questions, concerns, or data-related requests, contact us:

ECOMRAM BUSINESS OPC PVT LTD
Website: ecomrambussiness.com